Privacy Policy
EMILoanGuide ("App", "we", "our", or "us") is committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, stored, and protected. This Privacy Policy explains our practices when you use the EMILoanGuide mobile application.
1. Information We Collect
To provide and improve our services, we may collect the following information:
a. Personal Information
* Mobile phone number (used for OTP verification, account registration, login, and account management)
b. Device Information
* Device identifier (Device ID)
* Device model
* Operating system version
* Application version
* Device language and region settings
c. Usage Information
* Calculator usage activities
* Saved calculation records
* App interaction data
* Crash logs and diagnostic information
2. How We Use Your Information
We use the collected information for the following purposes:
* Verify your identity through OTP authentication
* Create and manage your user account
* Save and synchronize calculation records
* Provide and maintain application functionality
* Improve application performance and user experience
* Detect, prevent, and address technical issues
* Analyze usage trends and optimize our services
* Comply with applicable legal and regulatory requirements
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may disclose information only in the following circumstances:
* When required by applicable laws, regulations, or legal processes
* To protect our legal rights, users, or public safety
* To service providers acting on our behalf under appropriate confidentiality obligations
* In connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable legal protections
4. Data Security
We implement appropriate technical and organizational safeguards to protect your information, including:
* Encrypted transmission of data using HTTPS/TLS
* Secure storage systems
* Access control and authorization mechanisms
* Regular monitoring and security assessments
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
5. Data Retention
We retain your information only for as long as necessary to:
* Provide and maintain the services of the App
* Fulfill the purposes described in this Privacy Policy
* Comply with legal, regulatory, accounting, or reporting obligations
* Resolve disputes and enforce agreements
When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
* Access your personal information
* Correct inaccurate or incomplete information
* Request deletion of your personal information
* Restrict or object to certain processing activities
* Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the contact details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective upon posting the updated Privacy Policy within the App or through other appropriate notification methods. Continued use of the App after such updates constitutes acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: care@emiloanguide.net
